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Insightly is a CRM and project management hybrid for UK SMBs that need sales tracking and delivery management in one system. It handles leads, contacts, opportunities, and projects with a clean interface, plus workflow automation and custom fields. The free tier supports 2 users; paid plans start at $29/user/month. It integrates with Mailchimp, QuickBooks, and Zapier. GDPR compliant with data processing agreements. Insightly is dependable but unspectacular — a sensible mid-market choice for businesses that want one tool for pipeline and delivery rather than best-in-class at either.