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Crisp is the all-in-one customer messaging platform — live chat, email inbox, knowledge base, and chatbots in one tool. UK startups use it to support customers across channels with a unified inbox, plus automated bot flows that deflect repetitive questions. Free plan covers 2 seats; paid plans start at $25/month. It integrates with Shopify, Slack, and 100+ apps. GDPR compliant. Crisp is an excellent budget-friendly alternative to Intercom, especially for product-led UK startups that need chat plus automation without enterprise pricing.